User manual

Dear users,

Thank you for choosing SafePal wallet!

Following are the basic instructions and usage guidelines of SafePal S1 hardware wallet. There are 10 languages of manuals including English, Chinese (Traditional), Chinese (Simplified), German, French, Korean, Japanese, Spanish, Italian, and Vietnamese. You can click the shortcut category on the right side of this page to jump to according to language. 👉 👉

For further usage tips and detailed instructions, you can also visit other links in the SafePal knowledge base:

If you like SafePal S1, share it with your friends!

Share your moment with SafePal wallet and tag us on Twitter @isafepal to win a SafePal limited gift! 🥳 Winner will be pick periodically. 🤟🤩

English manual

Package Contains

In following instructions, “SafePal S1” refers to “SafePal S1 Hardware Wallet”, and “APP” refers to “SafePal APP”.

Structure & Buttons

1.Camera 2. Screen 3. Left 4. Up 5. Right 6. Power 7. OK 8. Down 9. Charger Port

Quick Start

1.Download SafePal App

If you haven’t downloaded SafePal App, do so first. Scan the QR code to download.

2.Create / Recover wallet

Start SafePal S1 and follow the instructions on the screen to create or recover your wallet.

3.Bind SafePal S1 with the App

Click “Add Wallet” in the App, and bind with SafePal S1 by scanning QR codes.

4.Start secure and easy transactions using SafePal!

3 Tips to Keep Your Assets Secure

Always keep your mnemonic phrase in secure locations

Mnemonic phrase is the only proof of ownership for your crypto assets. Once lost, nobody including SafePal team could help to recover your assets. Please store the phrase in offline and secure places, such as a safe box.

Set a strong PIN code

PIN would be used as your signature when you need to process a transaction. Please avoid to use weak PIN codes such as “123456” or “666666”. Try to set a complex and strong PIN code instead.

Reset wallet when you stop using this device

In cases when you don’t need to use this device anymore, please remember to wipe all data by resetting wallet (Settings—>Reset Wallet). Once reset, you can only recover the wallet via correct mnemonic phrase. Don’t forget to back up mnemonic phrase before reset.

For more safety details please visit: Security


  • The device is meant to function within the temperature from 0℃ to 55℃ (32℉ to 131℉), and be stored within the temperature from -20℃ to 60℃(-4℉ to 140℉).

  • Improper charging may lead to explosion of the device, please charge with 5V/1A adapter.

  • Do not use irritating chemical solvents for cleaning. Please clean with a damp paper towel or soft cloth.

  • Keep away from fire.

  • To protect the environment, do not throw the device in the trash.

  • Do not try to open, change or repair the device by yourself. If the device fails to function for unknown reason, please contact us via following channels.

You Are Always Welcome to Contact Us