If I change my phone or hardware wallet, how can I recover my assets?

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Case1: If you lose your cellphone or change into a new one, you can recover the assets by downloading the SafePal App, and pair it with your SafePal S1 Hardware Wallet

Case 2: If you are using a SafePal Software Wallet instead, then you simply need to download the SafePal App on the new cellphone, and recover the software wallet using the correct mnemonic phrase.

Case 3: If you lose the hardware wallet, your asset can still be recovered with the correct mnemonic phrase on a new SafePal device.