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Inside every SafePal package, there are multiple mnemonic cards, where you can write down your mnemonic phrase and pelasekeep them in secure locations.
Whenever your wallet is lost or damaged, you can always recover and access your assets with the correct mnemonic phrase.
SafePal is using BIP39/44 mnemonic phrase standard so you could recover the mnemonic phrase in any other BIP39/44 compatible wallet. Here is a recover guide video, kindly check it if you are interested in.