Device authentication mechanism

📢Hi! We have migrated the Help Center to another platform, hence the content that you see here might not be the latest version. Visit our new Help Center or submit a request if you need any product assistance. Thank you for your cooperation! 😄

SafePal device authentication is a security mechanism aimed to authenticate SafePal device when a user receives a new SafePal hardware wallet. There are 4 simple steps to finish the device authentication procedure.

Step 1: Download SafePal App

Make sure you have downloaded the SafePal App before you start using the SafePal S1 hardware wallet.

Step 2: Start device authentication

Start the SafePal hardware wallet, select language and then you will see the “Device Authentication” interface.

Step 3: Acquire unique verification code

Scan the QR code on SafePal device with the SafePal App. On the cellphone, you will enter the verification page. And click "ok" button on the SafePal device, you will see a 6-digit code generated by the device. Enter the verification code from the S1 device onto the mobile webpage in your cellphone.

Step 4: Authenticate the device!

After entering the verification code, you will see the result of authentication! If you have seen the following pages, congratulations, your device is genuine and secure to use!

The last step will be scanning the QR code on the webpage with your S1 hardware wallet. Now you are good to go! If you have seen a different result indicating security risk, please contact us for further assistance.

Last updated